The XBox Series X Repairs
Xbox Series X
Microsoft’s flagship console, launched in November 2020 — the “black tower” that redefined what an Xbox looks like. Under the hood it’s a custom AMD Zen 2 CPU paired with an RDNA 2 GPU, true 4K gaming, and a fast NVMe SSD that all but killed loading screens. It’s the console most serious gamers reached for this generation, and with that popularity comes a steady stream of boards crossing our bench.
Common faults:
HDMI port damage — bent pins, cracked solder joints, or a dead port from a knocked cable
Disc drive not reading discs, tray stuck, or grinding/clicking noises
Overheating and thermal shutdowns as the factory paste dries out over time
No power / won’t turn on — often power supply or board-level component failure
Fan running loud or failing to spin at all
Storage expansion card not being recognised
XBox Series X Repairs
How long does a repair usually take?
Most repairs are turned around within a few days of us receiving the console, though it depends on the fault and whether parts need ordering in. We’ll always give you a realistic timeframe once we’ve had a proper look.
Do you offer a “no fix, no fee” guarantee?
Yes. If we can’t fix it, you don’t pay for the repair. The only exception is if you’d like the unrepaired console posted back to you, in which case a £30 diagnostic fee applies to cover our time and the return postage.
Is there a warranty on the repair?
Board-level and electrical repairs come with a 12-month warranty. Wear-and-tear on any parts such as bent HDMI pins or bent port housing will invalidate the wattanty as this can only be caused by accidental damage or misuse.
Why does my Xbox Series X keep overheating or shutting itself down?
Usually the factory thermal paste has dried out, especially on consoles that have had a few years of regular use. A proper reapplication (and a clean-out of built-up dust) sorts most of these.
My HDMI port doesn’t work / there’s no picture — can it be fixed?
Yes, this is one of the most common repairs we do. Whether it’s a physically damaged port or a fault further into the board (the ESD chip or the retimer), it’s almost always repairable.
My Xbox Series X won’t turn on at all — is it even worth repairing?
Usually, yes. No power is often a power supply or a specific board-level component failure rather than the whole console being dead — it’s rarely as terminal as it feels.
Can you fix a loud or failing fan?
es — sometimes it just needs a proper clean and re-lubrication, other times the fan itself needs replacing. Either way it’s a straightforward job.
